1. Orders & Payments

All online orders placed through Nirmal Mobile are verified via call or message before processing. Product prices may vary over time, but the final amount will always be confirmed before dispatch.

We currently accept cash on delivery(cod).Bank transfers and Online card payments may be introduced in the future with secure processing.

2. Delivery & Shipping

Deliveries are handled through trusted courier partners.

• Delivery fees depend on location and product weight.
• Tracking information will be provided once handed to the courier.
• Unexpected courier delays may occur, but we will assist in resolving them.

3. Returns, Exchanges & Warranty

Check your product immediately upon receiving the parcel for damages or mismatches.

• Physical or water damage is not covered under warranty.
• Warranty duration varies by product/brand.
• Please keep your invoice or order number for future claims.

4. Privacy & Data Protection

We collect only essential personal information such as your name, contact number, email, and delivery address — strictly for processing your orders and communicating updates.

• We do not sell or rent customer data.
• Information is shared only with courier/payment partners involved in your order.
• Your data is handled safely and responsibly.

5. Cookies & Website Usage

Our website may use cookies to improve performance, remember your cart, and personalize your browsing experience. You may disable cookies through your browser at any time.

6. Contact & Support

For any policy-related questions or support requests, please contact:

• Phone: 0774940200
• Email: nirmalmobile@gmail.com
• Address: 121 High Level Road, Maharagama.

This policy may be updated periodically. The latest version will always be available here.